Instructions for a technical writer. Нow to quickly establish cooperation with the customer's team

  • 40 min

We'll discuss about the instrument called “Instruction to the technical writer” containing the important points of the technical writer's work, which are worth conveying to the customer before working on the project. I'll show all the sections of the instruction and talk about what problems they were written in response to:

  • What the customer needs to know even before engaging a tech writer on a task. 
  • Step-by-step plan on how to engage a techwriter on a task and a list of questions to ask at the setup meeting with the customer. 
  • Recommendations for the tech writer's first steps on the team. Each of the recommendations solves some of the typical day-to-day problems.
  • Workflow of a techwriter's work and its understanding by the customer. 
Our “Instruction to technical writer” is an answer to the universal “pains” of technical writers. Listeners will be able to take our product, its structure and content as a basis and adapt it to the specifics of their company.
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