Scale, Complexity, Automation: How Agents Transformed the Documentation Process at Yandex Cloud

This talk focuses on the introduction of AI agents into the processes of creating and maintaining technical documentation within a large team working with complex infrastructure. It demonstrates the evolution of the approach: from using agents as an auxiliary tool for checking and editing texts to semi-autonomous work based on predefined templates and rules.

The talk also addresses the choice of tools and models, examining the selection criteria: compliance with security requirements, quality of output, and usability.

The talk includes an effectiveness analysis. It demonstrates how agents handle different classes of tasks — from bringing texts into the required format to generating instructions. The economic impact is also assessed: reduced labour costs, lower operational expenses, and faster documentation delivery.

This material will be useful for technical writers, team leads, and other specialists considering the use of AI agents to automate documentation processes.