How Usability testing helps to make documentation better

  • 40 min

If I were an experienced marketer, I would call this talk 'The Research That Changed Everything.' 

I will share how we embarked on our first documentation testing, how it evolved with the help of a Usability testing team, and what we learned regarding the documentation of our portal (spoiler alert: we changed practically everything). We will also provide practical recommendations on how to start research and what results you can expect, even if you don't have your own UX lab.

This talk will be beneficial for anyone interested in improving the quality of documentation.

Comments ({{Comments.length}} )
  • {{comment.AuthorFullName}}
    {{comment.AuthorInfo}}
    {{ comment.DateCreated | date: 'dd.MM.yyyy' }}

To leave a feedback you need to

or
Chat with us, we are online!