AI knowledge base built on documentation: how, why, and is it necessary?
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40 min
In today’s world, the speed and accessibility of information play a key role. People would rather not waste time searching for the needed piece of information in a vast data pool—they want immediate answers. In this talk, we’ll explore an AI-powered knowledge base as an alternative to traditional documentation.
You’ll learn how we created our own AI knowledge base built upon existing documentation, what technologies and data we used. I’ll discuss the challenges we faced and how we solved them. We’ll discuss the outcomes of implementing the AI knowledge base and the possibilities for its future development. Additionally, you’ll find out how the work of technical writing teams might change after the adoption of the AI knowledge base.
Join us to learn more about artificial intelligence and its application in knowledge management.