Why a Technical Writer is a QA Engineer and Project Manager's Best Friend

  • Easy
  • 20 min

The project success is closely linked to the quality of its documentation, which affects the risk of increased time and costs in its implementation.

This talk examines the importance of technical documentation from two perspectives: a tester and a project manager.

The first speaker, representing the role of a tester, will highlight why consistent documentation is a key element in the shift-left testing approach.

The second speaker, as a project manager, will discuss why involving a technical writer in the project support stage plays a crucial role. His viewpoint focuses on how quality documentation reduces the risks of misunderstanding requirements and optimises service processes, which, in the long term, leads to significant savings.

By combining the perspectives of both of them, this talk provides a comprehensive picture of the importance of documentation in modern software development and offers practical recommendations for improving this aspect at all stages of the project.

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