The good negotiator and the bad negotiator

About the ability and art of negotiations, both inside teams and outside — to obtain information, osint, analysis and implementation in documentation. Getting information often depends on the human factor. People are different. There are difficult and even irreconcilable ones. There are aggressive or clearly following hierarchies. 

How to turn negative into positive? 

How to turn a carrier of important information from an attacker into a consultant?

The report examines the real-world situations that technical writers face when receiving information, and how to act in cases where information is missing. The report will examine various approaches to solving such problems, as well as methods and strategies for effective communication with colleagues to create documentation.